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 Frequently Asked Questions:  Q & A

Q:  What is the cost of this service?
A:   All services of the Business Resource center are FREE.

Q:   What if I don’t want it made public that my company may be struggling with issues?
A:   Employee Retention support is CONFIDENTIAL.  We don’t speak with the press or make any issues we work with public in any way.

Q: What exactly does Employee Retention Do?
A:  We will talk with or meet with you to assess the issues you are dealing with.

A “cure plan” is developed, in conjunction with resource partners and your company representatives.  This plan addresses the issues and possible solutions.

Simultaneously, we can consult relative to crisis management, communications during crisis, cost saving measures, business alternatives and alternatives to layoff.

The earlier we know about your need the more effective the support will be.

Q:  Are there any legal obligations I must comply with before we implement a reduction in our workforce.
A:  Yes.  It is important to know your obligations under The Workforce Adjustment & Retraining Notification (WARN) Act.  Currently New Hampshire defers to the federal regulations which can be accessed at: www.doleta.gov/layoff (Under Rapid Response click on WARN then on EMPLOYER GUIDE).  Effective January 01, 2010 New Hampshire WARN will be effective.  You may also get information by contacting Employee Retention (603-271-2341 x 116) or The Office of Workforce Development (603-229-3170)

Q:  What if we go though this process and I still have to lay people off?
A:  The state’s Rapid Response Team will be called in to assist you in processing the layoff. Their goal is to make sure you have the support that you need as a company and that those who are laid off have all of the information and assistance needed to make the transition and work on finding new employment

Additionally, Employee Retention encourages you to do a workforce assessment that will help you make the hard decisions about who should be laid off.

Q:  Once a layoff is complete is there anything else I should be aware of?
A:  Yes, it is important that the remaining workforce maintains a level of trust and partnership with management and the company.  This is important for a faster, more effective recovery.  How you process through the difficult times and layoff will make a huge difference.  The early aversion process will help address this.

Q: Are there additional services that Employee Retention can offer?
A: Yes.  It is always best to have a crisis management plan ready ahead of time.  That will prevent your need to develop one while you are in the middle of a crisis.  Contact Employee Retention for a management seminar (on-site) relative to developing such a plan.  Management sessions are available in the assessment phase of Employee Retention support.