"The closure of our facilities was challenging in many respects. The key benefit the Rapid Response Team brought to the table was an ability to bring together specific and concrete resources we could utilize to meet our employees' needs. The Team assisted us in pulling together resources such as career workshops and transition assistance programs, Employment Security, Community Action groups, Health and Human Services and the Federal Trade Act to name a few. While we did not use every service available to us, the ones we did use proved to be very valuable for everyone involved."

Richard Euler, Human Resources Director, Prime Tanning 1986-2001

As an owner of RCD Components, I feel that our outstanding growth and success is due in part to the exceptional assistance we receive from local government agencies most notably, the Rapid Response Team. I have had the privilege of working with the Director, Mr. Bobby Stephen, who always has an amazing pulse of our needs. His efforts, from recruitment to training, have supported our growth. Thanks to the vast network of information and resources they offer we have been able to focus more in developing our number one asset, our employees.

Thanks to our highly skilled workforce, we have become one of the top 100 private businesses in NH (as listed by NH Business Magazine) and now employ several hundred skilled persons worldwide. With Bobby's assistance, we have been able to quickly fill employment voids with eager workers, some of whom may otherwise have been unemployed long term due to layoff or dislocation and in cases, complicated by language barriers. Thus, the service we receive from the Rapid Response Team truly epitomizes win/win/win philosophy.

We win because we reduce our screening/hiring costs and can focus on improving employee skills. Plus the reduced downtime gives us the edge we need to be able to go after new market share more aggressively and to keep more jobs locally instead of relying on our Asian and Caribbean divisions. The employee wins because she/he is re-employed quickly. The entire state wins because we all share in reduced burden of costs associated with unemployment.

Thanks to the employment tailoring solutions provided by Bobby Stephen and the Rapid Response Team, we continue to stay one step ahead of our foreign competition in this highly competitive world market.

Sincerely,

Mark Arcidy, Owner, RCD Components